Shipping policy

Last updated: October 24, 2026

1. Where We Ship and Shipping Charges

gzqhys ships to addresses in the United States. Shipping is free for every U.S. order. We do not offer shipping to other countries at this time.

2. Preparing Your Order

Once your order is confirmed and payment is complete, please allow 1–2 business days for us to process and dispatch it.

Our business days are Monday through Friday, excluding U.S. federal holidays. This processing period does not include the time the carrier needs to deliver your package.

3. Delivery Estimates

Carrier transit usually takes an estimated 5–10 business days after dispatch. Our overall delivery target is 6–12 business days from order confirmation, including processing time.

These timeframes are estimates and cannot be guaranteed. Delays may occur because of carrier interruptions, severe weather, holidays, or other unforeseen circumstances. If a substantial delay affects your order, we will share the information available and any resolution options required by applicable law.

4. Where Orders Are Dispatched

Orders are sent from:

gzqhys
159 S 500 E #1
Payson, UT 84651
United States

5. Shipping Notifications

We’ll email shipping details to the address entered at checkout. When tracking is provided by the carrier, the tracking information will be included. It may take a while for the carrier to register the first scan.

6. Address Changes and Delivery Issues

Please confirm your delivery address before submitting your order. If you notice an error, email us as soon as possible at hello@gzqhys.com. We’ll check whether the address can still be updated before the order is dispatched.

If a shipment seems lost, is delivered in damaged condition, or is shown as delivered but you can’t find it, contact hello@gzqhys.com with your order number. We’ll look into the matter with the carrier and determine an appropriate resolution based on the circumstances and applicable law. A carrier tracking update alone does not automatically resolve or close your claim.

7. Returns

You may request an eligible return within 30 calendar days of receiving your order. We pay the return shipping cost. Contact us before sending anything back so we can provide return instructions and arrange shipping at our expense.

For information about how returns are handled and when refunds are issued, see our Return and Refund Policy.

8. Contact

This website is operated by gzqhys.

159 S 500 E #1
Payson, UT 84651
United States

Email: hello@gzqhys.com
Website: https://gzqhys.com/